Enabling New Communication

3CSI offers three unique and powerful products that unlock a new channel of communication between companies, customers and prospects.

ListeningBooth — Powered by Insights Database™

The online community is vast and growing. ListeningBooth is our proprietary software technology that identifies only those communities (forums and sites) that matter most to your brand and campaign objectives. It then queries these communities, extracting any and all posts relevant to your brand in real-time, allowing you to monitor the conversation.

— Powered by Interactive Analytics™

A successful Digital CRM campaign must be targeted and results-driven. To facilitate this, 3CSI’s CustomerConnect provides a portal for acting on qualified opportunities.
It frontloads the process with quality input (we call it the “1%”) so your actions will translate into direct market share wins.

PerformanceTracker

PerformanceTracker is a user-friendly suite that has all the resources you need to monitor and track campaign efforts. All essential KPIs are easy to access and read, giving you the ability to recognize returns on your efforts and investments.