3CSI Digital CRM Packages

Opt for one of the packages outlined below, or create your own custom program from our list of products and services. Either way, we can help you achieve your specific campaign objectives.

BrandScan (Passive)

Your customers are listening. Are you? The 3CSI BrandScan package gives you all the tools you need to monitor online conversations about your brand, products and services.

• SMM101 Training
• ListeningBooth Powered by Insights Database

BrandReact (Reactive)

Listening to the conversation gives you the insight to react to your customers’ concerns and affect positive outcomes based on those reactions. 3CSI’s BrandReact includes the processes and structures you need to begin to interact online with your customers.

• SMM201 Training
• ListeningBooth Powered by Insights Database
• CustomerConnect Powered by Interactive Analytics
• PerformaceTracker

BrandEngage (Proactive)

3CSI’s BrandEngage is the complete package, giving you everything you need to launch a comprehensive, proactive customer engagement program with depth and impact. Our full suite of products and services allows you to monitor, engage and track results.

• SMM301Training
• Opportunity Analysis
• ListeningBooth – Powered by Insights Database
• CustomerConnect – Powered by Interactive Analytics
• PerformanceTracker
• Contact Center and CRM Integration